Our goal is to help clients and their caregivers navigate the complex healthcare environment and become more self-sufficient in managing their healthcare needs.
What is a Patient Advocate?
A patient advocate is a professional health care advisor who provides education, information and tools needed to assist patients in making educated, informed decisions about their physical and mental issues, treatment recommendations and options and how to navigate the present health care system in order to optimize their healthcare goals. East Valley RN Patient Advocates are able to enhance the advocacy role with clinical and healthcare knowledge.
Welcome to East Valley RNPA. I am Patrica Durlam and my vision is to provide client-based RN patient advocate services in the greater Phoenix area of Maricopa County, Arizona that assist the client, loved ones and other caregivers navigate the complex healthcare system related to their physical, psychological, social and financial needs. Please contact us to learn more or schedule a consultation.
Unique, Individualized, Professional Medical Care Help
Here you’ll find links to relevant sites with important information, including the following topics: Research and Diseases, Provider Look-ups, Medication and Supplements, Support and more.
An iRNPA is different than a patient advocate that works for a hospital or insurance company. As an Independent RNPA, I will champion exclusively for you and help you navigate medical care.
iRNPA orients patients and families to a partnership model of health. Having someone on your side to help you navigate the healthcare system is invaluable. View my fees and Standards of Practice.
See what other’s are saying about East Valley RNPA.
I’m 68 years old, have the usual knee and back pain, so you can imagine my surprise when I flew from Salt Lake City to Phoenix for a Thanksgiving visit with my son. That same night I became very ill, spent time in the Emergency Room, and a month later had an operation. Since I had never been in a hospital or had surgery before, it was a very scary time for me. Pat was a life saver (literally) in walking me through this ordeal and taking the time to explain everything to me.
I would recommend her services without hesitation. I wish someone like Pat could have been with my sister and me in working with our parents through the last few years of their lives.Connie S
Having Pat on my side helped me understand my options, and having her with me during Doctor visits, I felt my Doctors took more time with me, and explained things so I understood. I was lucky enough to have her with me pre op and she was waiting for me when I got out of surgery, I am single and so blessed to have her on my side, I don’t know how I could have done it without her, she is truly is one of a kind, loving and caring, wonderful person.Vicki B
I was very frustrated, I felt like my doctors didn’t hear me or that I didn’t have the right vocabulary to communicate with them – Pat has that expertise. She helped me make the best use of the time I had with my doctor. I truly believe that when Pat came to my appointment with me the doctor actually listened to me.Linda E